Production line systems were not monitored and no data was collected, making it impossible to predict performance degradation. Maintenance staff spent most time reacting to urgent callouts and couldn't plan cost-effective maintenance schedules.
Implemented Fiix CMMS software across the entire production line to gather data on machine usage and performance, enabling a shift from reactive to preventative maintenance.
Maintenance and operational staff switched to collaborative job queue prioritization. Engineers spent more time optimizing than reacting to faults. Fewer unplanned callouts. Company is now networking all machines with Rockwell Automation.
Deploying CMMS software as a first step in connecting production lines gives chocolatiers and confectioners the data foundation to transition from reactive to predictive maintenance, reducing unplanned downtime without requiring full automation overhaul.
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