West-Bake Glenamaddy Limited

West-Bake, a 44,000 sq ft bakery in County Galway, Ireland, faced mounting operational complexity with data silos, manual paper-based processes, and fragmented communication channels. Limited visibility, slow decision-making, and difficulties maintaining quality and traceability at scale were creating operational barriers to growth.

West-Bake implemented the full Plex suite including Plex MES, Plex Quality Management System, and Plex Enterprise Resource Planning system, replacing paper-based processes with integrated digital operations across all manufacturing functions.

West-Bake achieved improved efficiency and agility, enhanced quality and traceability, greater employee empowerment, and scalability for growth. The integrated digital platform eliminated data silos and connected quality, production, and business planning into a single system.

• Integrating MES, QMS, and ERP in a single platform eliminates the data silos that fragment small-to-medium food manufacturers' operations
• Digital traceability is increasingly required to sell into European grocery markets where food safety documentation demands are rising
• Employee empowerment through digital tools (versus paper-based processes) is a key driver of productivity improvement in food manufacturing