UnityPoint Health

UnityPoint Health needed to reduce time spent on administrative tasks while meeting increasing insurance-provider demands and changing staff roles, while maintaining consistently high patient satisfaction scores. The clinic needed to evaluate multiple staffing and floor-plan configurations without disrupting patient care.

Arena Simulation Software was used to model four staffing and floor-plan configurations. The model simulated staff allocation, process workflows, and patient routing to identify optimal resource allocation without requiring real-world changes.

The simulation identified consistent over-budgeting of staff and enabled reallocation of resources that saved $42,000 annually. Improved workflow processes were implemented to optimize staff scheduling and maximize budget allocation while improving patient satisfaction.

• Healthcare simulation modeling can identify $42,000+ in annual savings from staff over-budgeting that traditional financial analysis misses
• Simulating multiple floor-plan configurations is far more cost-effective than physical renovation experiments in healthcare settings
• Process simulation allows healthcare administrators to validate staffing model changes without impacting patient care during the evaluation period