Unilever Pondicherry, a strategic site in South India, faced rising demand and product complexity driven by accelerating innovation cycles, creating operational challenges in throughput, quality, and flexibility.
The site adopted digital solutions such as ML-driven process control and changeover optimization, as well as AI-powered autonomous trouble-shooting and manpower forecasting.
The digital transformation enabled 25% volume growth, 23% defect reduction, and a threefold increase in product variants within existing production capacity.
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