A defense contractor operating in the automotive and defense supply chain faced significant inefficiencies in its palletized cargo-loading operations. The facility needed to evaluate multiple equipment configurations and facility layouts before committing capital to physical changes — a costly and time-consuming process when done through trial-and-error on the production floor. Loading bottlenecks were creating downstream delays, while suboptimal equipment placement contributed to unnecessary maintenance demands. Without a way to model competing scenarios objectively, decision-makers lacked the data needed to justify investment in operational changes.
To address the challenge, the contractor partnered with Rockwell Automation to build a detailed simulation model using Rockwell's Arena Simulation Software — a discrete-event digital twin platform designed for process and logistics modeling. Engineers developed a high-fidelity Arena model that replicated the existing cargo-loading environment, then used it to systematically test multiple layout configurations and equipment option scenarios in a virtual environment. This approach allowed the team to compare throughput, identify bottleneck sources, and stress-test proposed changes before any physical modifications were made. The digital twin eliminated the need for costly physical pilots and compressed the decision cycle by enabling rapid scenario iteration within a single software environment integrated into the planning workflow.
The simulation-driven approach produced measurable operational improvements across the loading operation:
Beyond the operational metrics, the project demonstrated the value of virtual validation: capital decisions were made with simulation data rather than assumptions, reducing the risk of costly post-installation rework.
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